Postiva Health™
Our Services
Postiva Health is introduced at the time of surgery and functions as a Registered Nurse (RN)-led extension of the surgical team, in addition to the care already provided by the practice.
Patients are supported by a dedicated RN throughout recovery, while remaining under the direct care and accessibility of their surgeon.
The RN reinforces post-operative instructions, manages concerns in real time, and ensures structured follow-up.
Support is delivered 24/7 within physician-defined protocols, with communication to the surgeon.
This model supports patients while maintaining the surgeon’s oversight and the efficiency of the clinical team.
No patient is left navigating recovery alone.
As part of the Postiva experience provided by your surgical team, you have a consistent point of contact throughout your recovery.
Communication is direct and responsive—you can connect with the Postiva team day or night, without navigating phone trees or waiting for return calls.
Questions are handled with care and clarity, helping you stay aligned with your post-operative instructions and feel confident in each step of recovery.
When clinical input is needed, a Registered Nurse (RN) with surgical recovery experience reviews your concerns and coordinates with your surgical team as appropriate.
This approach supports a smooth, well-guided recovery while maintaining continuity with your surgeon’s care plan.
Postiva elevates the post-operative experience by introducing a clear, structured approach to patient follow-up and communication.
Each stage of recovery is supported with timely outreach and defined pathways for addressing questions or concerns—bringing clarity to what is often an uncertain time.
Patients move through recovery with greater confidence, while remaining fully aligned with their surgeon’s care plan.
For the surgical practice, this structure enhances the overall patient experience while preserving the focus of the clinical team.
Why Postiva Is Different
Post-operative care does not end when a patient leaves the surgical center—yet structured support often does.
Postiva was built to support what happens between visits, after hours, and outside the clinic: patient questions, recovery updates, and the reassurance needed throughout healing.
Unlike traditional office workflows, Postiva provides dedicated post-operative support with defined protocols, clear clinical pathways, and 24/7 availability. Every interaction is documented, aligned with the surgeon’s instructions, and handled with consistency and intention.
For patients, this means clarity, reassurance, and a trusted point of contact throughout recovery.
For practices, it brings a more streamlined post-operative experience, with confidence that patient needs are being managed—at all times.
Postiva does not replace the practice.
It strengthens it—while elevating the patient experience.
FAQs
What services do you offer?
1
Postiva Health provides post-operative care coordination and recovery support for patients and surgical practices. For patients, we offer structured follow-up, clear recovery guidance, and ongoing support during the critical period after surgery, helping patients feel informed and confident throughout healing. For physicians and practices, Postiva helps manage post-discharge communication, triage concerns appropriately, and improve patient satisfaction—allowing clinical teams to focus on in-office care while ensuring patients are supported beyond discharge.
How do I get started?
2
Patients are automatically enrolled in Postiva as part of their surgical recovery experience through their physician’s office. There is no cost to patients. Once surgery is scheduled, Postiva is introduced as a recovery support resource, and patients receive information on how Postiva will support them after discharge. From there, Postiva provides structured follow-up, coordination, and recovery support throughout the post-operative period.
What makes you different?
3
Postiva focuses exclusively on the post-operative period—when patients leave the clinical setting but still need clarity, reassurance, and structure. Unlike traditional follow-up models that rely on busy surgical staff or fragmented communication, Postiva provides dedicated care coordination paired with licensed RN clinical oversight to support recovery outside the office. This ensures patients know what to expect, when to seek help, and how to navigate recovery with confidence.
For physicians, Postiva acts as an extension of the practice without replacing clinical care. By managing routine recovery questions, coordinating follow-up, and escalating concerns appropriately, Postiva reduces post-discharge burden while improving patient satisfaction and continuity. The result is a calmer recovery experience for patients and a more efficient, protected workflow for surgical teams.
How can I contact you?
4
You may contact Postiva via our contact page, by phone, or by email at any time. Postiva is available 24/7 to support patients during the post-operative recovery period. When clinical review is appropriate, concerns are evaluated by a licensed Registered Nurse with surgical recovery experience, who provides guidance within established nursing protocols and coordinates with the surgical practice when escalation is warranted.
Contact Us
Postiva Health partners with select surgical practices to support patients during post-operative recovery.
Phone
(844) 693-3001
Support@postivahealth.com
Get in Touch
Postiva Health works with surgical practices to provide structured post-operative recovery support. Contact us to learn more about partnering with Postiva.